our Repair Process
We value the trust placed in us by our customers, manufacturers, and insurance partners. Our collision repair process is carefully refined to ensure top-quality results with maximum efficiency for every repair, every customer, every time.
We understand that accidents can be both stressful and disruptive, so our goal is to make the repair process straightforward and stress-free. From offering free estimates and clear, step-by-step updates to ensuring timely delivery and providing a written limited lifetime warranty, we are dedicated to getting your vehicle safely back on the road. Our priority is to help you return to your routine with peace of mind, so you can focus on what matters most.
Collision Occurs
Contact Insurance Carrier
Contact us by phone or online
Your estimate and getting started
We will prepare a Preliminary Estimate
Insurance Negotiations Take Place
Insurance company reviews and approves estimate
Preliminary parts are ordered by us
Once preliminary parts have been received, the vehicle is scheduled in for repairs
Vehicle is disassembled and inspected for hidden body and structural damage
Customer and Insurance company approve supplemental estimate
Supplemental parts are ordered
Supplemental parts are received
Repair begins
Estimated completion date communicated to customer
Vehicle Disassembly
Vehicle Repair
Structural and Body repairs are made per vehicle manufacturer’s repair guidelines
Priming, Special Coatings, Stone Chip Guard & Corrosion protection is applied
First Quality Inspection is performed
Vehicle Refinish (Paint)
Body smoothing and sanding
Primer, paint, and clear coat applied
Buffed and polished to match factory paint finish
Second quality inspection performed
Vehicle is reassembled
Perform advanced driver-assistance system (ADAS) calibrations (if required)
Vehicle is washed and Detailed
Final quality control inspection
Vehicle Reassembly and Calibration
Vehicle Pick-Up
The customer is informed that the repairs are completed
Arrangements for pick-up is finalized
Vehicle is picked up by customer
Lifetime Warranty
Repairs backed by written limited lifetime warranty valid at Body Worx Collision LLC